APS 20 Years

Site Assessment Request

Thank you for enquiring about a free site survey! We would love to meet with you and go over your security and fire needs. Fill out the form below to have an APS account manager contact you.

    Which service are you interested in?

    Essential information for clients with Monitored Fire Alarms from Nottinghamshire Fire & Rescue

    Essential information for clients with Monitored Fire Alarms from Nottinghamshire Fire & Rescue

    05 Mar, 2019 by APS security

    Nottinghamshire Fire & Rescue Service along with their Tri-Service partners, Derbyshire & Leicestershire Fire & Rescue Services, have adopted a new unwanted fire signals procedure.

    Why is this procedure be brought in?

    During 2017, the fire service attended over 3000 calls to Automatic Fire Alarms (AFA) which turned out to be false alarms. Attending false alarm calls is a resource intensive drain on the fire service and diverts them away from those that may need them most in emergency situations.

    The fire service are committed to attending fires as quickly and as effectively as resources permit, however a distinction needs to be made between a confirmed emergency call, where the caller is certain that their assistance is required, and an unconfirmed fire alarm generated by an automatic system.

    What will the new procedure be?  

    The fire service has now implemented call challenging 24 hours a day, 7 days a week. This call challenging will place emphasis on the Alarm Receiving Centre (ARC) or Fire Alarm Monitoring Organisation (FAMO) to gather additional information from the occupier through further investigation of the premises. The outcome of this investigation will determine if an attendance will be made by the fire service or not.

    Does this new procedure affect my premises?  

    The following premises types will be will be exempt from call challenging due to their greater risk of life and to the wider community:

    • Domestic premises including Houses in Multiple Occupation (HMO);
    • Residential flats;
    • Sheltered housing;
    • Residential care and nursing homes;
    • Local Primary Care Trust Hospitals and Private Hospitals which have sleeping on site;
    • Hotels during night-time hours only (21:00hrs – 08:00hrs) , During the day, hotels will be call challenged;
    • Other sleeping risks;
    • Sites that present a greater risk of injury to firefighters due to the hazards on site and where we have gathered detailed risk information;
    • Heritage sites listed as Grade I or Grade II by Historic England;
    • High rise premises with sleeping risk;
    • A premises not conforming to the above criteria but is locally determined to be unsuitable for call challenging

    A copy of the AFA Tri-Service procedure is available by clicking here.

    A set of frequently asked questions and responses can be accessed by clicking here.

    Additional information from the National Fire Chiefs Council on reducing unwanted fire signals can be accessed by clicking here.

    APS Security & Fire are here to support our clients through this transitional period if you wish to discuss these changes in further detail or have any questions, do not hesitate to contact us on 0115 946 1510.

    Speak to a Security & Fire Expert#0115 946 1510

    APS Security & Fire - Alarms, CCTV, Access Control

    4.3 6 reviews

    Just to say thanks for sorting the alarms out, I would like
    -CH Precision Finishers Ltd.
    Service from start to finish was excellent, knowledgeable on
    -Milltek Sport
    Kevin is extremely professional and thorough, we had a routi
    -Mansfield Building Society
    I am writing to say Thank You for the brilliant level of ser
    -Aerosol Solutions Derby
    George is a very conscientious, polite and efficient enginee
    -Sandra – Age UK Notts
    View all testimonials

    Servicing the East Midlands

    flexible payments

    We offer the following as standard:

    • Free site survey
    • Installation by qualified engineers
    • Comprehensive service and maintenance packages
    • Easy payment options
    • High quality CCTV & Fire Safety products
    • Engineers DBS checked and approved

    Latest news

    APS holiday hours 2020/2021

    Wishing all of our clients and partners a Merry Christmas & Happy...

    23rd December 2020

    New security package for David Ashley Construction Ltd.

    David Ashley Construction Ltd. specialise in reinforced concrete...

    20th November 2020

    Intercom systems offer flexibility while staff are working remotely

    Even though lockdown has been lifted for most offices and businesses,...

    20th July 2020

    Testimonials

    Just to say thanks for sorting the alarms out, I would like to add that Dillon has been a pleasure. Great attitude and very polite in all areas.


    -CH Precision Finishers Ltd.
    17 March, 2021

    Service from start to finish was excellent, knowledgeable on the options available and very competitive cost. Install completed on time and good follow up from APS after the installation, would highly recommend them.


    -Milltek Sport
    18 February, 2021

    Kevin is extremely professional and thorough, we had a routine inspection and Kevin really took the time to make sure everything was running as it should. My colleagues and I were very impressed, brilliant service!


    -Mansfield Building Society
    18 February, 2021
    Arrange a free quote – please complete the short form below

      Feel free to give us a call
      0115 946 1510