If you’ve seen our vans out and about recently, you may have noticed that things are looking a little different!
Over the past few months, we’ve been refreshing our fleet with new vans featuring our updated branding and colour scheme. While some of our trusted older vans are still very much part of the team, seeing the old and new side by side is a great reminder of how our business continues to evolve.
Our original vans have been with us through countless jobs and have played a huge part in helping us build the reputation we’re proud of today. They continue to serve us well, and they’ll remain an important part of our fleet as we continue to grow.
The addition of our new vans is about more than just updating our appearance. They represent our ongoing investment in the business, helping us improve efficiency, reliability, and the overall service we provide to our customers. The fresh branding also reflects who we are today—a modern, growing business that’s always looking for ways to improve.
Although our look is changing, our values remain exactly the same. We’re still committed to providing the friendly, reliable, and professional service our customers have always known us for. This fleet refresh is just one of the exciting developments.
Looking Back, Moving Forward
Over the past few months, we’ve made some exciting improvements to our fleet, replacing our older vans with a brand-new, modern fleet.
Looking at our old and new vans side by side really highlights how far we’ve come. Our previous vans served us incredibly well over the years, helping us support our customers every day. They’ll always be a big part of our journey, and we’re grateful for everything they helped us achieve.
Our new vans have already made a real difference. They offer improved reliability, greater efficiency, and a professional new look that reflects the high standards we aim to deliver. Investing in our fleet is just one of the ways we’re continuing to improve our service and ensure we’re ready for the future.
This wasn’t just about replacing vehicles—it was about investing in our business, our team, and our customers. Every improvement we make is focused on providing an even better experience for the people who trust us.
We’re proud of how far we’ve come, but we’re even more excited about what’s ahead. The new fleet marks another milestone in our journey, and it’s just one of many improvements we’re making as we continue to grow and develop.
A huge thank you to all of our customers for your continued support. We look forward to serving you for many years to come—and we’re excited to see where the road takes us next.
At APS, we are dedicated to staying at the forefront of technological advancements in the security industry. Recently, we had the privilege of hosting the team from Pyronix for an insightful training day focused on their innovative intruder alarm products and systems.
Pyronix, a market leader renowned for its forward-thinking approach, boasts over 35 years of expertise in designing and manufacturing cutting-edge security solutions. Their commitment to providing versatile, effective, and trusted products aligns seamlessly with our mission at APS to deliver excellence to our clients across the East Midlands.
During the training session which involved our entire sales and engineering force, we delved into Pyronix’s extensive range of offerings, which complement our existing portfolio of Honeywell Galaxy systems. This strategic partnership with Pyronix allows us to offer alternative solutions to our customers, ensuring we meet their diverse security needs with tailored options.
The training day, held at the APS office, was a great experience for our team. Not only did we deepen our understanding of Pyronix products, but we also fostered collaboration among our engineers, including those from our sister-company CDS. By pooling our expertise and knowledge, we enhance our capabilities to provide comprehensive security solutions to our clients.
Pyronix’s dedication to customer care and continuous innovation was evident throughout the training session. From groundbreaking technologies to comprehensive technical support and marketing resources, Pyronix equips professional installers like us with the tools needed to thrive in a dynamic industry landscape.
As we reflect on the training day with Pyronix, we are excited about the opportunities it presents for APS and our clients. By embracing new technologies and fostering strategic partnerships, we remain committed to delivering high-performance solutions that exceed expectations.
Thanks to Simon Reves and the entire Pyronix team for their invaluable insights and support. Together, we look forward to building upon this partnership and empowering our clients with state-of-the-art security solutions.
For APS, the training day with Pyronix marks not only a milestone but also a reaffirmation of our commitment to excellence and innovation in the security services industry and we look forward to bringing you further insight around the extensive range of solutions on offer from Pyronix and available through APS.
If you’d like to discuss Pyronix products on your next project, simply contact us here: 0115 946 1510
A shout out to APS’s rising stars!
As we celebrate National Apprenticeship Week, it’s with great pride that we shine a spotlight on the invaluable contributions of our apprentices here at APS.
Meet Our Apprentices:
At APS, we believe in nurturing talent and providing a conducive environment for learning and development. Our apprentices aren’t just learners; they’re integral members of our team, contributing fresh perspectives and enthusiasm to every project they undertake. Whether it’s learning the intricacies of compliance or mastering the skills necessary for security, our apprentices are guided by experienced mentors who are committed to their success.
What sets APS apart is not just our expertise in Fire, Security, and Life Safety services, but also our culture of support and collaboration. From the engineers on the field to the administrative staff behind the scenes, every member of the APS family plays a crucial role in our collective success. Our apprentices, in particular, attest to the supportive environment and the camaraderie that defines our workplace culture. Jenny Mair, APS Director said “From our newest team members to our longest-standing, every single member of our team feels like a family and that runs down through Director-level to those making their first steps on the career ladder.”
As we celebrate National Apprenticeship Week, our commitment to empowering the next generation of industry leaders continues. Through hands-on experience, personalised mentorship, and a dedication to continuous learning, we equip our apprentices with the skills and knowledge they need to thrive in the dynamic landscape of Fire, Security, and Life Safety services.
If you’d like to discuss an apprenticeship with APS, simply reach out to us here
In the complex world of fire safety, staying updated with the latest regulations is paramount. As of 8th January 2024, the Fire Industry Association (FIA) has brought to light significant updates to the BS 5306-8 standard, marking a pivotal moment in fire extinguisher guidelines. Spearheading these changes is Robert Thilthorpe, FIA’s Technical Manager in Fire Safety, who sheds light on the crucial revisions aimed at enhancing safety and sustainability.
The revised British Standard, BS 5306-8: 2023, sets forth new criteria for the selection and installation of fire extinguishers. This overhaul reflects a concerted effort to align requirements with contemporary best practices, ensuring that fire safety measures evolve in tandem with emerging challenges and technological advancements.
One of the most noteworthy amendments lies in the expansion of clause 4, which delves into the intricacies of different extinguishing media and their firefighting properties. This comprehensive guidance serves to demystify the use of powder extinguishers indoors while offering a well-rounded approach to selecting extinguishing media. By empowering users with nuanced insights, the revised standard enables informed decision-making, thereby fortifying fire preparedness across diverse settings.
A hallmark feature of BS 5306-8: 2023 is its emphasis on collaboration between responsible persons and service providers. By fostering a symbiotic relationship, the standard ensures that specifications for fire extinguishers are not merely compliant but tailored to the unique exigencies of individual environments. This ethos underscores a proactive approach to fire safety, wherein stakeholders work in concert to mitigate risks and optimise protective measures.
The updated standard also issues a cautionary advisory regarding the use of water-based extinguishers on fires involving electrical equipment—a pivotal consideration in today’s techno-centric landscape. Moreover, new guidelines address the handling of fires involving batteries, with a particular focus on lithium-ion batteries prevalent in small mobile devices. Recognising the proliferation of such technologies, the standard endeavours to equip stakeholders with the requisite knowledge to navigate emergent fire hazards effectively.
As a group we’ve been raising concerns about the wide-spread coverage relating to lithium-ion batteries and the dangers they have across several sectors we look after, in particularly multiple-occupancy buildings such as Student Accommodation, PBSA and Social Housing.
Furthermore, BS 5306-8: 2023 revises the guidance pertaining to the number of A-rated extinguishers required in small premises. While areas under 50m² necessitate only one A-rated extinguisher, spaces exceeding 50m² mandate a minimum of two—a pragmatic adjustment tailored to spatial considerations and risk profiles.
For a detailed overview of the principal changes introduced by the 2023 version of BS 5306-8 and what it means for your business, speak to us today.
Our clients frequently praise our help desk and engineers for the brilliant customer service we offer.
And as this week is National Customer Service Week, we thought we’d celebrate some of the ways in which our customer service teams and engineers at CDS, APS, Drax 360, Genex and Brunel have helped clients out of a fix or ‘just’ given them a warm fuzzy feeling of being looked after.
The week, organised by The Institute of Customer Service, shines a light on the important role played by the frontline people who ensure even the most complex of activities runs smoothly.
It highlights a different aspect of customer service every day.
Monday looks at the impact of AI on customer service. It shares research on how, while artificial intelligence has the potential to revolutionise the way we interact with customers, it poses challenges when used as an alternative to human skills. The research looks at the future role of AI and the ethical and social issues it presents.
On Tuesday, the focus is on respect. With the cost-of-living crisis leading to consumers being under more stress, the day looks at how frontline workers can be protected from abuse.
Wednesday examines how customer service has evolved into a profession – and the pivotal role it plays in enabling a company to be successful.
Thursday focuses on sustainable growth and how the customer service team can help companies grow in an environmentally friendly way.
And Friday is a chance for companies to shout about some of their customer service heroes.
Obsequio group CEO Simon Abley said: “For some companies, customer service is regarded as a ‘nice to have’ rather than a value. While each of our companies has a specific customer service desk whose skills lie in juggling the complex pieces of a jigsaw – such as lining up engineer availability and service capacity, it is something every single member of the team offers.
“The engineer installing life safety equipment at a hospital or carrying out water testing at a leisure centre is the face of the company, just as much as the person answering the phone to respond to an emergency. It is this experience, as well our decades of expertise in the compliance sector, which ensures our customers return year after year.
“Yes, we provide a vital service in terms of safety and compliance, but doing that with surly colleagues could send clients running off to find a friendlier alternative. We pride ourselves on the fact that we treat our customers as fellow human beings. Excellent customer service runs through our veins like the letters through a stick of rock.
“And this week we want to show our gratitude and support for the colleagues who help our valued customers and ensure they find us a pleasure to work with.”
It’s Fire Door Safety Week this week – and social housing, commercial and public sector building landlords are being reminded of their legal obligations and of new tighter regulations which came into force this year in the wake of the Grenfell tragedy.
The awareness week, run by the British Woodworking Federation (BWF) and supported by the Fire Door Alliance, aims to highlight the critical role played by fire doors in saving lives by preventing or inhibiting the spread of smoke, flames and toxic gases.
Obsequio group CEO Simon Abley says: “Fire doors are designed both to contain a fire within the space in which it broke out to allow time for the emergency services to arrive and to enable the building’s occupants access to safe escape routes.
“Between them, our companies CDS, APS, Drax 360 and Drax Technology offer full fire risk assessments, design, installation and maintenance and a range of innovative technologies which can help the responsible persons keep track of their physical fire safety assets, locate the precise source of a fire outbreak and check for false alarms.
“We can help landlords remain compliant and keep their staff, customers, visitors and buildings safe. We provide a one stop shop solution to manage the hassle and complexity of ensuring compliance.”
The Fire Safety (England) Regulations 2022, which came into force in January, make it obligatory for the ‘responsible person’ in all multi-occupied residential buildings in England which are more than 11 metres high to carry out quarterly checks of all fire doors in communal areas and annual checks of all flat entrance doors which lead onto a building’s common areas.
The ruling includes a requirement that occupants should be informed of the importance of fire doors to the safety of their building, to enable them to report any damage or incorrect use.
The FDSW website offers a range of tools aimed at facilities managers and members of the public showing five key elements to look for when checking whether a fire door is compliant.
These include checking for damage to glazing, air grilles or door closers and ensuring seals and hinges are correctly fitted.
Worryingly, research carried out in 2022 by the BWF found that more than 30% of those asked believed that a fire door propped open with a wedge or a fire extinguisher was safe and that 15% believed that keeping a fire door closed stops it performing.
It also found that a third of the British public would not report a problem with a fire door and that almost half wouldn’t take action over a propped open fire door as they wouldn’t know who to report it to.
APS Security & Fire are an authorised Hyfire installer. Our installation team recently completed a project in Leicester.
APS has designed, commissioned and installed a new addressable fire alarm system using the Hyfire Taurus wireless equipment for Sock Snob UK Ltd in Leicester.
The wireless solution was agreed to enable a quick and disruption free installation to allow the client to have cover from their insurers.
Wireless solutions can help combat installation restrictions like asbestos, listed buildings and areas inaccessible for cabling.
Speak with your APS representative now about fire and safety solutions for your workplace.
Here at APS we are committed to an in-depth training plan for all of our staff. One of the best ROIs a business can ensure is to keep their staff up to date with the latest industry trends and regulations. We are very proud to be an NSI Gold and Bafe SP203 accredited company who always puts safety and excellence first.
I’m Jenny, one of the directors here at APS. I am practising what I preach by completing my FIA foundation Part 1 course. It will help me become a more valuable leader to our team. With a better understanding of the method and terminology used in the industry, I will feel more confident.
The course itself was delivered online and was presented in an outstanding way. I would definitely recommend this course to other people. I am already booked for part 2 and looking forward to it!
APS Security and Fire are pleased to announce that we are certified in Cyber Essentials.
Acquiring this certification demonstrates our commitment to safeguarding our sensitive data against cyber attacks.
Our customers can rest assured that our defences will protect against the vast majority of common cyber attacks simply because attackers are looking for targets which do not have the Cyber Essentials technical controls in place.
[pdf-embedder url=”http://aps-security.co.uk/wp-content/uploads/2021/10/APS001-Cyber-Essentials-Cert-PASS-23-09-2021.pdf” title=”APS001 – Cyber Essentials Cert – PASS – 23-09-2021″]
APS Security & Fire are an authorised Hyfire installer. Our installation team recently completed project in Loughborough.
From Hyfire:
A fine dining restaurant in the East Midlands updated its fire system with minimal inconvenience and disruption thanks to cutting-edge Taurus wireless devices from Hyfire.
The Hammer & Pincers in Wymeswold, near Loughborough, had 45 Hyfire Taurus devices installed as part of a hybrid fire system covering both the ground floor restaurant and a number of residential units above.
Hyfire worked with APS Security & Fire to specify and design the system, which was installed in just a few days, with minimal impact on the aesthetics of the historic building, a former public house.
Chris McGregor, Regional Sales Manager for Hyfire, commented: “This was the sort of project that lends itself perfectly to wireless fire devices. An old and complex building housing a busy restaurant, requiring minimal disruption to the business and to the fabric of the building itself. Working closely with the owners and with APS, we were able to deliver a system that remains barely noticeable, while delivering all of the fire safety requirements stipulated.”
EMCS (East Midlands Central Station) has announced charges for URNs
Major changes are coming into force this year whereby all alarms that hold a valid URN will be passed electronically via ECHO to the appropriate Police Force. ECHO (Electronic Call Handing Operations) is a not for profit organisation who automate transmission of alarm signalling to blue light services, in conjunction with the National Police Chiefs Council and key industry players. The rationale behind the initiative is to improve the quality and speed of the Police response to all alarms with a valid URN. Integration into the ECHO initiative is mandatory for all ARC’s (Alarm Receiving Centres) that wish to continue to pass alarms for police response.
Here are the key changes that this will bring:
Click here for the ECHO flyer which explains the benefits of the platform, or visit the ECHO website on www.echo.uk.net
Our most recent testimonials:
Jonno did a great job today - he sorted the recorder, managed to get several cameras working which weren't previously working, and he helped me get the cameras on my phone. He did a fantastic job.
Dear Customer Service Team, I am writing to formally commend your fire alarm engineer Jay for the exceptional service provided at Steps Together The Chestnuts on Friday 12.06.26 Jay arrived promptly to conduct our system installation and equipment testing. Throughout the visit, their professionalism, technical expertise, and attention to detail were exemplary. They diagnosed and resolved our system issues efficiently while taking the time to clearly explain the work being performed. What impressed me most was their dedication to safety and customer care. Jay meticulously tested every component, ensured our premises were left completely tidy, and patiently waited for a client to complete a one-to-one meeting with their therapist before testing the fire alarm. It is rare to encounter such a high level of dedication and professionalism. Jay is a tremendous asset to your company and has thoroughly earned our trust. Please pass along my sincere thanks and recognition to them for a job well done.
Can I just say how impressed I was with Kev France the installer - he was fantastic and tried his hardest to make a really good job.
The alarm issue beginning, to seeking your help, then getting the issue diagnosed, repaired & even being billed via email & our payment of it, must be some sort of record? As I’m pretty sure all this wasn't much over an hour from the problem beginning to contacting APS and getting our system back in full working order!
Your sales consultant visited us today to look at our CCTV requirements, We found the young man to be really informative, honest and knowledgeable and we welcomed his suggestions.
We were very confident in the services discussed and have placed an order to proceed with the works.
A truly pleasant experience from start to finish, thank you.
I have to say that you are the most efficient and easiest company to deal with, especially over the other alarm companies we have on site – I'm constantly trying to get it all moved over to you! Samantha
After repeated poor advice and service from another company we asked Chris Bee to look over the panel and sensors at our Long Eaton office; this was done promptly, resulting in a sensible proposal and we ordered the work to be done. All very satisfactory... we're now talking with Chris about another little project at another office!
The chap that came was brill. Very helpful, jolly and knew exactly what to do. A credit to your company.
Your engineer competed the test this morning, what a professional, pleasant young man he was, a credit to your company 👍
Fantastic service, John our engineer was very knowledgeable and polite, we are so pleased that we decided to go with APS, having good staff like John gives us confidence in the system.
We had an engineer called Kevin F come to site end of Aug 2022 and right from the beginning, he was very friendly, professional. He went above and beyond to answer our questions and ensured we understood our intercom system before he left. Usually when dealing with engineers, they are on a clock and need to get to another job, he was calm and considerate and would love to have him back if and when required!
Fantastic service, John our engineer was very knowledgeable and polite, he explained the problem with our CCTV in and easy way, I will be using APS again, great service.
Just a note to say a big thanks to APS for your assistance and completed work. The service has been very professional and Dec who has been here on site this week was very good.
We recently had a new intruder and fire alarm fitted in the premises that I manage. For such a large job there was minimal disturbance and the engineers were more than happy to work around our business requirements. The whole process from beginning to end was managed with a high level of professionalism and I would have no doubt in recommending APS to anyone who is looking for similar services.
We have trusted APS with our fire safety, alarm and CCTV for many years now. A great company and very quick to react to any issues that we have with excellent staff throughout the business. Engineers are polite, knowledgeable, organised and experienced. Our business manager Tom Warrilow, having previously been an engineer, has the technical knowledge to be able to assist, advise and implement any requests that we throw at him. A pleasure to deal with APS from start to finish and I would highly recommend them.
Just to say thanks for sorting the alarms out, I would like to add that Dillon has been a pleasure. Great attitude and very polite in all areas.
Service from start to finish was excellent, knowledgeable on the options available and very competitive cost. Install completed on time and good follow up from APS after the installation, would highly recommend them.
I am writing to say Thank You for the brilliant level of service I have received from your company, I rang yesterday with an issue and the lady who answered was really helpful and got things sorted quickly. I spoke to an engineer on the phone who tried to sort the issue but we needed a new sensor fitting, this was done this morning by an engineer he was really helpful and polite and showed what he had done etc and didn’t leave until everything had tested ok. We have our alarm regularly serviced by you and can honestly say we have never had a bad experience with everyone who visits have a high standard of workmanship, professional and a credit to your company. The alarm system and back up we receive from your company is fantastic and would be grateful if you could pass on my thanks to all your team.
George is a very conscientious, polite and efficient engineer that worked in a clean, safe and timely manner. Despite it being a Friday evening when usually everyone one is in a hurry to get off and start the weekend, George stayed to complete by tidying and vacuuming the area he had worked in. He took pride in his work and left the site as good as he could.
The chap that came was brill. Very helpful, jolly and knew exactly what to do. A credit to your company.
Myself and my colleagues are very impressed with the service received. From start to finish, everything was very professional and completed very efficiently. The engineer was outstanding, he arrived early both days and cracked on with minimal noise and mess. He made sure all staff members knew how to use the system before leaving and reassured us that we would be able to contact him should any problems arise.
Excellent engineer yesterday and this morning. Conscientious, hardworking, knowledgeable and a pleasure to work with. Both the junior engineers that visited were also pleasant lads.
Excellent from start to finish. Understood exactly what we needed and provided a very well priced solution. Engineers were fab! Thanks to both Curtis and Kev 🙂
You guys have been great from start to finish and would certainly use your services going forward. Thanks for your efforts both on and off site .
Dec and Luke were very professional and courteous, a credit to themselves and APS.
Kev has done a fantastic job with the cameras, Jade and I are extremely pleased! Kind regards Andy Wyatt Managing Director
Just thought I'd drop you a line to say we're very happy with the CCTV installation that Dylan and George completed on Friday.
Whilst I am emailing, could you please pass on my thanks to the engineer who came last week. The service we received from him was great.
Your engineer, Kevin, was absolutely fantastic. He was extremely professional, knowledgeable and was determined to ensure everything was working as well as it could be and that I knew how to use the system. He was here for a long time and I can't sing his praises enough. I hope you will pass this feedback on to him and also to his uplines -he's a credit to your company.
The engineer that was sent to fix our alarm was brilliant - couldn't speak more highly of the company!
We had a complex set up and requirements for a new fire alarm system, which needed a very detailed and tailored spec. This was accomplished by site visits with everyone involved, agreement to what was required and where it was to be sited plus much more. I have to say that the agreements were carried out to the last detail. The engineers on the day were conscientious and hard working, Jamie was friendly and helpful throughout (and since), the system is brilliant and the price was very competitive. Fully recommend APS.
Very good service!
Gemma B – Procurement Manager
Very professional from the start of the sales process right through to the installation of the door access controls. The engineer was particularly courteous and helpful. Would highly recommend.
Good job all round from sale to install. Salesman Jamie very informative on products available and information. Good tidy install and after install tuition as promised.
We have just transferred all of our security management to APS and from the outset the service has been exemplary. Over the past week or so we have had engineers on site who have been so professional in the mammoth task that they have had to carry out. A big thank you to Ash, Jenny and the team at HQ, who have answered queries really quickly. Also a big thank you to Martin (CCTV & Intruder engineer) & Jordan(Fire Safety engineer) for being so accommodating to our needs whilst on site.
Brilliant service from the initial quote to the installation. The staff were all super friendly and knowledgeable and went out of their way to insure we got our system in place and up and running. Particular mentions to Jamie and Rachel whom I dealt with a lot throughout the process. Would highly re...
I contacted Jamie, and his help was invaluable, he was fast to come out and look at the job, and there work was so professional and he helped liaise with the fire officers of Derby. They have been fantastic and I can't recommend them highly enough. Thank you.
Very pleased with the quality of work & standard of service we are getting from APS. Everyone we have come into contact with, from sales & admin, through to the tech & service teams have been helpful & friendly. We first came into contact with APS when they took over the monitoring & maintenance of our alarm systems. Soon after we started taking to them about CCTV and it wasn't long before they installed us a new 4 camera system. To complete the circle, they have just completed work on a new, very easy to use, door entry system.
APS have completed a number of CCTV, alarm and personal protection systems for our organisation, and we have always found the company to be flexible, efficient, and very easy to deal with. The team is friendly, accessible, and knowledgeable. Their prices are very competitive too!
Good price, excellent installation and really nice people to deal with. Its so rare these days to find polite people who clean up and have pride in their job; well done APS. At the end of the job there was an internal "audit" and I found this especially impressive.
Fantastic service from start to finish!
Good service and product from a local business. Product was fitted efficiently and within budget.
I am very pleased to say that from the initial call to Chris to the completion of the full fire and burglar alarm installation everything went without a hitch. The team of engineers were very helpful and professional, I would certainly recommend them to any company looking for the services that APS provide, we have already asked for a quote for another site.
Really pleased with the whole process, from beginning to end. The engineer was very polite and did a great job, leaving everywhere very clean and tidy. Thank you!
We chose APS after a Tender Process. The service that we received from start to finish during the tender process and installation was fantastic. All of their staff are polite, efficient and professional, nothing is too much trouble. The installation engineer who attended our site was helpful, friendly and very knowledgeable. He was also very clean and tidy and cleaned up as he went around, we hardly knew he was there. Brilliant, fantastic service.
APS Engineers have had to visit some of our high complex hostels and have carried out all works with the satisfaction from our Service Managers, and all works were carried out professionally, with care, precision and without disruption or incident to our organisations operations. I can recommend him highly and without reservation. APS are very flexible to their response (turning orders around in quick time) and they are extremely clean and tidy in the workplace and never left any of our properties in disarray.
I originally came across APS while is was an Estates Manager for a large Educational Academy in Nottingham city. The companies that I inherited where not up to scratch, they would never repair our systems when we had called them out. This created huge admin issues trying to keep an eye on what they still had outstanding. APS and Chris are fantastic at what they do, the technical knowledge from sales to engineers is second to none. They came to site and repaired 98% of all issues they where called out for and I was told what need to be done to correct the other 2% of issues. . I can not recommend them highly enough. I have moved on and I am currently a Director at Inspire Gymnastics Academy and I have ensured the APS are our preferred Fire and Intruder Alarm Company. When we have hundreds of young gymnasts through our doors each night the systems must be spot on and I know Chris and the APS team will deliver. We will not go anywhere else. Thank you for your service and dedication to quality work.
All work has been finished professionally on time and very friendly staff with no business interruptions at all. Chris Bee, was very helpful and Tom the engineer came after installations on 2-3 occasions to help us with additional training. I can recommend this company highly to anyone knowing their service and aftersales. Once again thanks to APS and their staff.
After repeated poor advice and service from another company we asked Chris Bee to look over the panel and sensors at our Long Eaton office; this was done promptly, resulting in a sensible proposal and we ordered the work to be done. All very satisfactory... we're now talking with Chris about another little project at another office!
We had been with Chubb for over thirty year but their service became so bad so we sought three quotes for a new system. APS were very slightly more costly than the other quotes BUT were far superior in their presentation. Chris Bee, their rep, was exceptionally helpful - had all the right advice and offered very good suggestions. We needed a fast installation as Chubb had let us down and APS had the new system in an working within three days. Their installation engineers were also very helpful and took care with the work - one guy took a hoover around cleaning up as they worked in each area. Try phoning their office - the Ladies who answer the phone are cheerful, friendly and know their jobs All in all - a very professional and caring service - I would give them more than a "five" Kevin
We chose APS after a thorough and detailed ‘tender' process because we could tell at an early stage the level of professionalism and customer care we were signing up to. A year has passed and I can safely say our trust was not misplaced. Their office staff are efficient, the engineers are polite, knowledgeable and are willing to support our branches with ad-hoc training when it is required. The working relationship between our two companies is the best we could hope for in terms of understanding each other's requirements and limitations. APS have proven they can adapt to a company's needs without impacting their level of service and customer commitment. We would happily recommend APS Fire & Security to other businesses.
At APS, we offer comprehensive CCTV maintenance programmes designed to keep your security system fully operational and compliant with all relevant regulations. Regular inspections, performance checks, and system updates ensure your surveillance solution continues to deliver optimal protection—year after year.
Whether you manage a commercial office, retail space, industrial facility, or multi-site operation, we’ll tailor a maintenance package that aligns with your specific requirements and budget.
Get in touch today to discover how APS can help you protect your people, assets, and peace of mind with a security solution that’s built to last.
